Faq
Asked Questions
Booking with Malang Tours is easy! You can book directly through our website, call us at +919867255280, or send us an email at Malangtours1996@gmail.com. You can also reach us via WhatsApp for quick inquiries and bookings.
We accept multiple payment options including bank transfers, UPI payments, credit/debit cards, and cash payments at our office. For international bookings, we also accept wire transfers. A deposit is required to confirm your booking.
Cancellation policies vary depending on the tour package and timing. Generally, cancellations made 30+ days before departure receive a full refund minus processing fees. Cancellations within 15-30 days receive 50% refund. Please contact us for specific policy details for your booking.
Yes! We specialize in creating personalized travel experiences. Whether you're planning a honeymoon, family vacation, corporate trip, or adventure tour, our team will design a custom itinerary based on your preferences, budget, and travel dates.
For international travel, you'll need a valid passport (with at least 6 months validity), visa (if required for your destination), travel insurance, and any vaccination certificates. We provide complete visa assistance and guidance for all required documents.
Our packages typically include accommodation, transportation, sightseeing, meals (as specified), travel insurance, and experienced tour guides. Specific inclusions vary by package, so please check the detailed itinerary or contact us for complete information.
Yes, we offer attractive discounts for group bookings! The discount percentage depends on the group size and destination. For groups of 10 or more travelers, please contact us directly for special group rates and customized packages.
We provide 24/7 support during your trip. You can reach our emergency helpline, contact your assigned tour guide directly, or message us on WhatsApp at +919867255280. We ensure you have all necessary contact information before your departure.
